Frequently Asked Questions (FAQs)
1. Can we customize our tour?
Yes, absolutely! We offer flexible tour packages that can be customized according to your preferences. Whether you want to add more activities, extend your time in the desert, or arrange a private experience, our team will be happy to design the perfect adventure for you.
2. How can I contact Desert Quad Safari?
You can easily reach us through phone, WhatsApp, or email. Our support team is available 24/7 to assist you with bookings, queries, or special requests. Contact details are provided on our website for your convenience.
3. How long will it take to reach the desert?
On average, it takes about 45 minutes to 1 hour to reach the desert from central Dubai, depending on your pickup location and traffic conditions.
4. Is there only non-vegetarian food available, or do you also have arrangements for vegetarian food?
We cater to everyone! Our desert safari buffet includes both vegetarian and non-vegetarian options, so you can enjoy delicious food according to your preference. Special dietary requests can also be arranged if informed in advance.
5. What should I wear on a desert safari?
We recommend wearing comfortable, light clothing suitable for outdoor activities. During cooler months, a light jacket is advisable for the evening. Closed shoes or sandals are best for walking on sand. Don’t forget sunglasses, hats, and sunscreen for daytime tours!
6. What are the payment methods?
We accept multiple payment methods for your convenience, including cash, debit/credit cards, bank transfers, and online payment links. Some tours may also allow payment on arrival.
7. How long is the duration of the camel ride?
The camel ride typically lasts between 10 to 15 minutes, giving you a real taste of traditional Bedouin-style travel. Longer rides can be arranged upon request.
8. What is the maximum number of participants in one group if I book a tour with you?
Group sizes vary depending on the package. For a shared safari, usually 6 to 7 guests are seated in one 4×4 vehicle. Private tours can be arranged for couples, families, or larger groups with multiple vehicles.
9. What is a double quad ride?
A double quad ride means two people can ride one quad bike together—one as the driver and the other as the passenger. It’s a great option for couples, friends, or family members who want to enjoy the thrill together.
10. Is quad biking safe for beginners?
Yes! Our quad bikes are easy to handle and our instructors provide full safety guidance before you start. Helmets and gear are included.
11. Do children join desert safari tours?
Yes, children are welcome. However, quad biking and dune bashing are not recommended for kids under 12. We have family-friendly options available.
12. Do you provide hotel pickup and drop-off?
Yes, we provide door-to-door pickup and drop-off from hotels and residences in Dubai and Sharjah, depending on the package.
13. Can pregnant women or elderly guests join the safari?
For safety reasons, pregnant women, elderly guests, and people with back problems are advised not to join dune bashing or quad biking. They can still enjoy other camp activities.
14. What is the duration of the desert safari tour?
A standard evening desert safari lasts 6–7 hours, while a morning safari is usually 3–4 hours.
15. Are refreshments included in the safari?
Yes! We provide water, tea, coffee, and soft drinks throughout the tour. Dinner buffets are included in evening safaris.
16. How do I book a tour?
You can book directly through our website, WhatsApp, or phone call. Instant confirmations are provided.
17. What is your cancellation policy?
Cancellations made at least 24 hours before the tour are usually free of charge. Last-minute cancellations may have fees depending on the booking.
18. Can I bring my camera on the tour?
Of course! You are welcome to bring your camera or smartphone to capture the stunning desert views and activities.
19. Do you provide safety equipment for quad biking?
Yes, all riders are provided with helmets, gloves, and safety gear before the ride begins.
20. Will I see wildlife or camels in the desert?
Yes, you may spot camels, gazelles, or desert foxes, and of course, you can ride a camel as part of the safari.